Last Updated July 2026

Privacy Policy

At Hush Pouch ("we", "us" or "our"), we are committed to protecting your privacy and handling your personal information responsibly.

Hush Pouch is the trading name of Hush Pouch Incorporated Ltd. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, contact us or use our services.

By using our website, you agree to the terms of this Privacy Policy.

Who We Are

Hush Pouch is a UK provider of phone-locking pouch solutions for events, venues, businesses and organisations.

Hush Pouch Incorporated Ltd is the data controller responsible for the personal information collected through this website.

If you have any questions about this Privacy Policy or how we process your personal information, please contact us using the details provided at the end of this policy.

What Information We Collect

Depending on how you interact with us, we may collect the following information:

• Your name

• Company or organisation name

• Email address

• Telephone number

• Event or enquiry details you choose to provide

• Correspondence you send to us

• Any information submitted through our website forms

When you visit our website, we may also automatically collect certain technical information, including:

• Your IP address

• Browser type and version

• Device type

• Operating system

• Pages visited

• Time spent on our website

• Referring website

This information helps us improve our website and better understand how visitors use it.

How We Use Your Information

We use your personal information to:

• Respond to enquiries and requests

• Provide quotations and information about our products and services

• Process orders and deliver our services

• Communicate with customers before, during and after an event

• Improve our website, products and customer experience

• Send marketing communications where you have chosen to receive them

• Meet our legal and regulatory obligations

We will only use your personal information where we have a lawful basis to do so.

Our Legal Basis for Processing

Under UK data protection law, we rely on one or more of the following legal bases:

• Contract – where processing is necessary to provide our products or services.

• Legitimate Interests – to respond to enquiries, manage customer relationships and operate our business.

• Consent – where you have agreed to receive marketing communications.

• Legal Obligation – where we are required to comply with applicable laws or regulations.

Marketing Communications

If you choose to receive updates from us, we may occasionally send you information about our products, services, news or events.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in our emails or by contacting us directly.

Sharing Your Information

We respect your privacy and never sell your personal information.

We may share your information with trusted third-party providers who help us operate our business, including:

• Website hosting providers

• IT support providers

• Email and communication platforms

• Payment processing providers (where applicable)

• Professional advisers, including accountants and legal advisers

These providers only receive the information necessary to carry out their services and are required to protect your information.

We may also disclose personal information where required by law or to protect our legal rights.

Cookies

Our website may use cookies and similar technologies to improve your browsing experience and help us understand how visitors use our website.

Some cookies are essential for the website to function correctly, while others help us improve website performance and analyse visitor behaviour.

You can manage or disable cookies through your browser settings at any time.

Keeping Your Information Secure

We take the security of your personal information seriously.

We use appropriate technical and organisational measures to protect your information from unauthorised access, loss, misuse or disclosure. Although no online system can ever be completely secure, we continually review our security practices to help keep your information safe.

How Long We Keep Your Information

We only keep personal information for as long as necessary to fulfil the purposes for which it was collected, including meeting legal, accounting and reporting requirements.

When information is no longer required, it will be securely deleted or anonymised.

Your Rights

Under UK data protection law, you have the right to:

• Request access to the personal information we hold about you.

• Request that inaccurate or incomplete information is corrected.

• Request that your personal information is deleted where appropriate.

• Request that we restrict the processing of your information.

• Object to certain types of processing.

• Request a copy of your personal information in a portable format where applicable.

• Withdraw your consent at any time where processing is based on consent.

If you have any concerns about how we handle your information, we encourage you to contact us first so we can help resolve the issue.

You also have the right to make a complaint to the Information Commissioner's Office (ICO), the UK's independent authority for data protection.

Third-Party Websites

Our website may contain links to other websites. We are not responsible for the privacy practices or content of third-party websites and encourage you to read their privacy policies before providing any personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, legal requirements or business operations. Any updates will be published on this page together with the revised "Last Updated" date.

Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:

Hush Pouch

Trading name of Hush Pouch Events Ltd / Hush Pouch Incorporated Ltd

Email: events@hushpouch.com

Website: www.hushpouchevents.com